Residential Program Manager

Residential Program Manager

Paladin, Inc. | Lake County, IN

Do you have a heart for people and a talent for leadership?
Join Paladin as a Residential Program Manager and help shape safe, supportive homes for adults with developmental disabilities. You’ll guide a team of Direct Support Professionals (DSPs) who make every day meaningful for the individuals we serve.

This isn’t just management — it’s mission-driven leadership that builds independence, dignity, and joy for the people in our care.

Why You’ll Love Working With Us

At Paladin, you’ll be part of a team that values compassion, collaboration, and community. We know residential management is demanding work, and we believe in supporting the people who make it happen.

What our Program Managers appreciate most:

• The fulfillment of helping residents live full, self-directed lives

• A positive, team-oriented workplace that celebrates progress

• Opportunities to train, mentor, and grow other staff

• A job that makes a real difference — every day

We also offer:

• Paid training and professional development

• Support from an experienced leadership team

• Local, community-based work (no extensive travel required)

What You’ll Do

The Residential Program Manager ensures that each home in our program runs smoothly and that participants receive the highest standard of care — medically, socially, and emotionally.

Your responsibilities will include:

• Overseeing daily operations and ensuring quality, person-centered services

• Supervising, coaching, and developing residential staff

• Leading interdisciplinary team meetings and maintaining strong communication with families and guardians

• Managing staff schedules, training compliance, and documentation

• Monitoring participants’ health, financial, and behavioral supports

• Responding to incidents, implementing improvement plans, and maintaining regulatory compliance

• Promoting a culture of safety, respect, and inclusion

You’ll also represent Paladin in the community, strengthening relationships and advocating for people with disabilities.

What You’ll Bring

• Experience supervising staff in a residential or disability-services setting (required)

• A passion for empowering people and improving quality of life

• Excellent communication and organization skills

• Ability to manage multiple priorities and lead with empathy under pressure

• Bachelor’s degree in a related field (rehabilitation, social services, or humanities) preferred

• Basic computer proficiency and documentation skills

• Valid driver’s license and ability to adjust schedule to program needs

Join Us

If you’re ready to lead with purpose — to build homes filled with respect, connection, and care — we’d love to meet you.

At Paladin, we don’t just manage programs. We change lives. Please apply through Paladin's Job Opportunities Portal